Accessing Your Account
Trouble logging in? Troubleshoot your problems here.
- How do I log back into my account?
- Register and sign in with SSO (single sign-on)
- I'm having trouble logging in. What should I do?
- I'm having problems with SSO. What should I do?
- I have forgotten my password. How do I reset it?
- How can I update my password?
- I registered on desktop – can I still access the mobile app?
- I’ve still got a question – how can I get in touch?
- How do I find my access code?
- How do I reset/create my 4-digit passcode?
- Why do I keep getting logged out of my account?
- Top 5 tips for troubleshooting sign in issues