How do I reset/create my 4-digit passcode?

Resetting your 4-digit passcode is easy but due to security reasons, you need to reset your password at the same time.

To reset your 4-digit passcode, follow the steps below:

1. Click Sign in
2. Enter your access code

3. Click "Forgot password?" on the Sign in page

   

4. Enter your email address and click "Send email"
5. Open the email and click the Reset Password button
6. When the app opens, enter your new password and confirm your new password
7. When you are redirected, enter your access code, click Connect, then enter your email address and new password to sign in
8. Create your new 4-digit passcode
9. Confirm your new 4-digit passcode